At La Belle Évangeline, customer satisfaction is very important to us. Please read our Refund and Returns Policy carefully before making a purchase.

Returns

Due to the nature of cosmetic and skincare products, all sales are final for hygiene and safety reasons.

We do not accept returns or exchanges on opened, used, or tested products.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To process your request, please provide:

• Your order number
• Clear photos of the damaged or incorrect item
• A brief description of the issue

Once reviewed and approved, we will offer:

• A replacement, or
• A refund (if a replacement is not available)

Refunds

Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.

Shipping fees are non-refundable, unless the error was on our part.

Non-Refundable Items

• Opened or used cosmetic products
• Sale or promotional items
• Gift cards (if applicable)

Order Cancellations

Orders can only be canceled before they are processed or shipped.
Once an order has been shipped, it can no longer be canceled.

Contact Us

For any questions regarding refunds or returns, please contact us at:
Email: support@labelleevangeline.com